Support

JetCapture Pro Logbook

For help with JetCapture Pro Logbook, email us at:

support@jetcapture.com

Use this address for bug reports, sync issues, export questions, purchase queries, general product support, and help converting an existing logbook for import into JetCapture Pro Logbook.

What to Include

Please include your device details, your iOS version, and as much detail about the issue as possible. The more context you send, the faster we can diagnose the problem.

  • App version
  • Device model
  • iOS version
  • A detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots if they help explain the issue

Privacy and Data

JetCapture Pro Logbook is designed so your logbook data stays on your device, with optional sync through your personal iCloud account.

We cannot access your flight records unless you choose to send information to us in a support email. For more detail, see our Privacy Policy.

Company Details

JetCapture Ltd is registered in England.

JetCapture Ltd
Unit 82A
Bury St. Edmunds
IP28 7DE
United Kingdom